Return and Exchange -
  • All wooden products are manufactured on order. Usual Delivery time for for furniture items  is 15-25  working days. Delivery time for other wooden products will also be informed upon order confirmation, depending on type of product.
  • Order delivery can take 2-3 working days. 
  • In case of damaged delivery, we offer free replacement of the product / products.
  • Lighting category will be accepted only for damaged/defective products.
  • Replacement against the damaged/defective product will be accepted only if notified within 24 hours of delivery.
  • It is advised that the return packets should be adequately packaged so that there is no damage of goods- in-transit.
  • Replacement will be processed within a maximum of 7 business days of receipt of the product by, provided goods are received in acceptable condition.
  • Pottery items can only be refunded if the product has reached you in a damaged state.
  • Shipping returns safely to  is the responsibility of the customer and will refund order price + courier charges. 

Items non-eligible for returns or exchanges:

  • Items without an original receipt 
  • Monogrammed items
  • Made to Order items, including custom rugs
  • Final sale items 
  • Items damaged through normal wear and tear


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